Resources & Insights
Stay Informed About
Municipal Technology
Stay informed about the latest trends in municipal technology, best practices for digital transformation, and insights into building better communities through technology.
TechnologyThe Future of Digital Transformation in Municipalities
Explore how municipalities are leveraging technology to improve citizen services, streamline operations, and enhance community engagement through digital transformation initiatives.
January 15, 2024
TechnologyHow AI is Revolutionizing Municipal Customer Service
Discover how artificial intelligence is transforming how municipalities interact with residents, providing instant answers and personalized service at scale.
January 10, 2024
Best Practices5 Ways to Improve Resident Satisfaction Through Technology
Learn practical strategies for using technology to enhance the resident experience and build stronger community connections.
January 5, 2024
OperationsStreamlining Service Request Management: A Municipal Guide
Best practices for managing service requests efficiently, from submission to resolution, using modern technology solutions.
December 28, 2023
SecurityEnsuring Data Security in Municipal Technology Platforms
Critical considerations for protecting resident data and maintaining compliance when implementing new municipal technology solutions.
December 20, 2023
Best PracticesUnderstanding the ROI of Municipal Technology Investments
A comprehensive look at how municipalities can measure and maximize the return on investment from technology platform implementations.
December 15, 2023
TechnologyWhy Mobile-First Design Matters for Municipal Services
Exploring the importance of mobile optimization in municipal service delivery and how to ensure your services work seamlessly on all devices.
December 10, 2023
Best PracticesBuilding Trust Through Transparency: Municipal Communication Strategies
How transparent communication and real-time updates help municipalities build trust and strengthen community relationships.
December 5, 2023
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