Admin Dashboard
Streamline workflows, monitor progress, and make data-driven
decisions—all from one intuitive Muni dashboard.
Everything On One Smart Dashboard
Centralizing all municipal operations within one dashboard eliminates the need to juggle multiple applications, scattered data, and disconnected systems. With Muni's unified interface, administrators gain a complete overview of every task, request, and notification in real time.
"Council is quite pleased with it. We’re always pleased with it. When you roll these out in a political environment, you need the decision-makers to be happy too — and they are. There has been a lot of positive feedback."
Benefits for Admins
Unified Data Hub
All data—from permits, inspections, billing, and public requests—flows into one unified dashboard for city administrators.
Real-Time Visibility
Provides a complete, real-time picture of municipal activity across departments.
Streamlined Tracking and Collaboration
Enables efficient tracking of progress, faster issue resolution, and stronger inter‑department collaboration.
Instant Analytics and Reporting
Built‑in analytics and reporting tools allow admins to instantly generate, view, and share performance reports.
Complete Oversight
Delivers full oversight of active tasks, priorities, and notifications—all in one place.
Simplified Workflows
Reduces complexity by consolidating multiple tools into one streamlined system.
Unified Data Hub
All data—from permits, inspections, billing, and public requests—flows into one unified dashboard for city administrators.
Real-Time Visibility
Provides a complete, real-time picture of municipal activity across departments.
Streamlined Tracking and Collaboration
Enables efficient tracking of progress, faster issue resolution, and stronger inter‑department collaboration.
Instant Analytics and Reporting
Built‑in analytics and reporting tools allow admins to instantly generate, view, and share performance reports.
Complete Oversight
Delivers full oversight of active tasks, priorities, and notifications—all in one place.
Simplified Workflows
Reduces complexity by consolidating multiple tools into one streamlined system.
Build Trust,
Deliver Exceptional
Service
Strengthen your city's connection with residents through Muni's modern resident relationship management system.
Integrations That Power a Connected Municipality
Muni works with most existing systems to centralize data and simplify daily operations.
Connect All Systems
Integrates with GIS, ERP, billing, permitting, maintenance, and CRM software for real‑time synchronization across departments.
Automate Data Sharing
Updates flow instantly and seamlessly between all connected systems, eliminating the need for time-consuming manual tasks like exporting spreadsheets and repetitive data entry.
Future‑Ready Architecture
Scalable and secure framework that was built to adapt to any new municipal technologies and cloud services.
Flexible Feature Selection
for Customized Solutions
Instantly enable the features you need—just toggle and go.
Resolve Resident Requests Faster
With Muni's service ticket system, your team spends less time chasing down issues and more time delivering results. Quickly prioritize and assign tickets, monitor real-time progress, and ensure nothing slips through the cracks. The result? Faster response times that boost resident satisfaction and trust in local government. Transparent, organized workflows mean your staff can collaborate efficiently, solve problems swiftly, and demonstrate accountability at every step.
Streamline Requests Accelerate Resolutions
Muni’s workflow automation transforms how service tickets move through your municipality—from submission to resolution. Automated routing ensures each ticket lands with the right team based on issue type, priority, or location, eliminating delays caused by manual assignment. Built-in triggers send reminders and escalate unresolved tickets to keep workflows on track and prevent backlog. Notifications keep staff and residents informed every step of the way, boosting transparency and satisfaction.
Effortless Curbside Collection Scheduling
Easily set, modify, and optimize schedules to match neighborhood needs, minimizing missed pickups and maximizing route efficiency. With automated reminders and real-time adjustments, your team can respond quickly to changes, improve service consistency, and boost resident satisfaction. Better coordination leads to cleaner streets, happier communities, and smarter city management.
Centralized Hub
for AI-Driven Municipal Insights
Muni’s integrated knowledge base management system acts as the intelligent foundation for the residential AI agent’s decision-making and response generation, by centralizing all essential municipal information into one dynamic, continuously updated repository.
With Many More Features Available
We’re just getting started—there are many more features available and in the works to make your admin experience even better.
Have Questions?
Curious about how Muni can fit your municipality’s unique needs? Reach out to our team for personalized answers or explore our comprehensive FAQ section to find quick solutions.
It’s Time to Upgrade Your
Customer Experience
Schedule a call today for a full product demonstration and for further information.
Request a Demo 
@getmuniBuilt by August: alwaysaugust.co